Introduction
These Red Dog Terms and Conditions and the documents referred to below (the "Terms") apply to the use of the Red Dog website (hereafter referred to as the Casino, Company, We, Our, Us) and its related or connected services (collectively, the "Service").
You should carefully review these Terms as they contain important information concerning your rights and obligations concerning the use of the Website and form a binding legal agreement between you - our customer (the "Customer"), and us. By using this Website and/or accessing the Service, you, whether you are a guest or a registered user with an account (“Account”), agree to be bound by these Terms, together with any amendments, which may be published from time to time. If you do not accept these Terms, you should refrain from accessing the Service and using the Website.
The Service is owned by Wonder Play Company N.V a limited liability company registered in Curacao with company registration number 162233, with registered address at Zuikertuintjeweg (Zuikertuin Tower), Willemstad, Curacao (“Company”), licensed in Curaçao under Gaming Services Provider N.V. license # 365/JAZ for the provision of online games of chance.
General Terms
We reserve the right to revise and amend the Terms (including any documents referred to and linked to below) at any time. You should visit this page periodically to review the Terms and Conditions. Amendments will be binding and effective immediately upon publication on this Website. If you object to any such changes, you must immediately stop using the Service. Your continued use of the Website following such publication will indicate your agreement to be bound by the Terms as amended. Any bets not settled prior to the changed Terms taking effect will be subject to the pre-existing Terms.
The Red Dog Casino is the trade name of the Company, and in using the Website, the Customer obtains no rights to any terms, concepts, methodologies, graphics or text content. If any dispute should arise regarding the Customer's activities in the Casino, their wagers or their winnings, the decision made by the Casino shall be final and binding.
Customer security and privacy is our primary concern; therefore, we apply the latest security technology in order to keep the Customer's data and personal details safe. All Customer information, including their username, password, and other personal details, is protected by industry-standard 256-bit SSL encryption, to prevent any manipulation and transfer of the aforementioned data by third parties. While creating an account at our casino, you automatically agree to abide by every point of the terms & conditions policy. It also includes your consent to the fact that we record all customer's calls and may store them secured and encrypted by the latest technology for a reasonable period of time.
The Customer hereby accepts that the Casino reserves the right to start or stop any activity, add or remove games, start or end promotions, limit and/or refuse the Customer's bets without notice at its sole discretion.
The Casino shall not be held liable for any errors and omissions made by third parties if they publish these Terms & Conditions fully or partially on third-party websites.
These Terms & Conditions were written in English, and the Casino shall not be held liable for any mistakes made during their translation into any language, including the use of in-built browser translation tools. If any disputes should arise, the English version of the Terms and Conditions will prevail.
The Casino does not intend to provide its services to residents of jurisdictions where gambling is restricted. We take no responsibility for assessing the legitimacy of online gambling for any jurisdiction. The Customer hereby accepts their responsibility for determining whether participation in games of chance is permitted by their local laws, as well as for any consequences that may arise from the above-mentioned activities.
The use of the Casino and real-money wagering is strictly prohibited for all employees of the Company and their family members as well as the Casino's affiliates, licensees, and distributors.
All available games are intended for private use only. Any form of professional or commercial use is strictly prohibited.
All bets are to be placed through the betting interface provided on the Casino web pages. The use of any means, including “bot” clients, is strictly prohibited and will result in the voiding of winnings, termination of the Customer's account with Us, and/or any other lawful and appropriate actions.
The Red Dog Casino guarantees fair play, which is ensured by the use of the reputable RTG software, based on the modern RNG (Random Number Generator) technology. This technology provides truly random and unbiased results in all of the games presented at Red Dog Casino. The Customer hereby agrees that the Random Number Generator used by Red Dog Casino will determine the outcome of the gaming rounds, and accepts all outcomes of game rounds provided by the Casino's betting interface as final and binding.
The Casino is a strictly recreational website, and by registering an account and placing real-money wagers the Customer confirms that they are aware that the games of chance cannot be considered as a source of profit. The Customer is not obliged to deposit money or place real-money wagers, and can play demo versions of our games. A deposit to the Casino is not an investment, and the deposit is not subject to any interest whatsoever. The Customer hereby acknowledges that their casino deposits might not result in winning. Both winnings and losses are absolutely random, and cannot be predetermined before the game round starts.
- Visa is a widely accepted payment method all around the world where gambling is legal and Visa online casinos are in no short supply.
- A Visa deposit is almost instantaneous and there are no fees associated with these transactions.
- Visa is a very easy to use payment system known by most users
- Deposits are instant and free
- Visa is not available in countries where gambling is under a grey zone or it is illegal to the heavy restrictions on banking operators.
- Unfortunately, Visa withdrawals may take a bit longer than other casino transaction methods.
- Unlike a digital wallet or a prepaid card, a Visa transaction will require you to provide personal and banking information when you pay online.
Your Obligations
You acknowledge that at all times when accessing the Website and using the Service:
You are over 18, or the legal age at which gambling, or gaming activities are allowed under the law or jurisdiction that applies to you. We reserve the right to request proof of age documents from you at any time.
You are of legal capacity and can enter into a binding legal agreement with us. You must not access the Website or utilize the Service if you are not of legal capacity.
You are a resident in a jurisdiction that allows gambling. You are not a resident of any country in which access to online gambling to its residents or to any person within such country is prohibited. It is your sole responsibility to ensure that your use of the service is legal.
You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location.
You are the authorized user of the payment method you use.
You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party.
When placing bets you acknowledge there is a possibility of your running out of deposited money and you are solely responsible for it.
When placing bets you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.
You are not acting on behalf of another party or for any commercial purposes, but solely on your own behalf as a private individual in a personal capacity.
You must not either attempt to manipulate any market or element within the Service in bad faith nor in a manner that adversely affects the integrity of the Service or us.
You must generally act in good faith in relation to the use of Service at all times.
You, or, if applicable, your employees, employers, agents, or family members, are not registered as an Affiliate in our Affiliate program.
Table of Contents
- Introduction
- General Terms
- Your Obligations
- Restricted Use
- Registration
- Your Account
- General Bonus Terms
- Live Dealer Games
- Fair Gaming
- Customer Levels
- Deposit of Funds
- Deposits
- Payouts
- Payment Transactions and Processors
- Errors
- Refunds and Complaints
- Communications and Notices
- Matters Beyond our Control
- Liability
- Underage Gaming Policy
- Fraud
- Intellectual Property
- Your License
- Your Conduct and Safety
- Links to Other Websites
- Assignment
- Severability
- Breach of These Terms
- General Provisions
- Contact Us