List of The Most Frequently Asked Questions

The Casino does not accept the residents of: Afghanistan, Azerbaijan, Bangladesh, Belarus, Brazil, Costa Rica, Curaçao, Estonia, Georgia, Germany, Hungary, India, Iran, Iraq, Israel, Latvia, Lithuania, Macedonia, Malaysia, Netherlands, Netherlands Antilles, Pakistan, Palestine, Poland, Romania, Russia, Turkey, Ukraine, United Kingdom, or any other jurisdiction of the Central Government of Curaçao (formerly the Netherlands Antilles).

Just click the “Sign Up” button at the top-right corner of the Casino homepage and follow the instructions.

You should be at least 18 years old to play at Red Dog Casino.

You can play all of our games with your deposit amounts: including Slots, Card Games, Roulette, Live Dealer Games and Specialties. There might be some conditions for playing with bonuses, as described in our T&Cs.

While you have an active bonus, you can play all games included in your promotion, please refer to our dedicated 24/7 Live support to check more details.

While you have an active bonus, you can play all games included in your promotion, except for Network Progressive Jackpot games and Live Dealer games.

You can use our instant play casino via any browser, but Google Chrome guarantees the best performance.

You can use all the deposit methods presented in the Cashier of your Red Dog Casino account. The full range of our banking options is listed in the Banking section.

No, you don’t need to submit any documents in order to make a deposit. In rare cases, to ensure the safety of your transactions and honor our Security Policy, we might request a Credit Card Validation form.

To validate the account after the first successful deposit we would ask the customer to accept a phone call to confirm their first purchase(s). To validate the account for withdrawals, our billing department will request a certain set of documents described in our T&Cs.

Payout times for all available banking methods are presented in the Banking section.

Welcome Offer is a package of bonuses for different games that you can claim on first five deposits, following your registration at Red Dog Casino. You can claim different offers from the package, or the same offer repeatedly. All the terms and requirements of the offer are described in the Promotions section of the website.

Red Dog Casino bonuses can be claimed from the Cashier section of your personal account. If you’re playing via a mobile device, click the button “Deposit” and choose any of the bonuses. Here’s an instruction for desktop:

• Go to the Deposit page and find available bonuses. Or you can visit My Bonuses page to view your personalized offers.
• Find the welcome offer and click “Redeem,” or just insert the code into the “Promo Code” field and click the "Activate Code" button.
• Make a deposit in the “Deposit” tab to grab the offer.
• Enjoy your favorite games

All Red Dog Casino bonuses are designated with the particular type of games in mind, and if you claim a bonus for slots, you can only use it for playing the games included for slots bonuses. You can find the list of included games in each bonus’ terms. Also, each bonus has the wagering requirements and maximum allowed bet of $10. Some bonuses also have the redemption limit and the maximum payout limit. All the conditions applied to each particular bonus are described in our Promotions and Bonus Terms sections. Table games by Dragon Gaming Provider, and any of games from Betsoft, Nucleus & Saucify Gaming Providers excluded from bonuses.

You will not be limited in the number of invited users. Try to attract the maximum number of new players to significantly increase your profits and receive the maximum number of gift awards. At the same time, be sure to take into account all the conditions and features of the promotional offer to ensure that you get the award on time.

The referral bonus is available to all players without exception. To receive it, you must register for a special referral program, which can be found on the official game portal. Read carefully all the terms and conditions of the promotion, and then create your own affiliate link. Use it to invite new users to the site.

The number of active bonuses is not limited because the gaming company is interested in attracting new users to the platform. That is why we recommend you take advantage of the favorable offer and immediately get the reward on your balance. You will be able to use the reward to get yourself an additional profit and enjoy the game.

Currently, experts rate this bonus offer as one of the best. This is thanks to the possibility of receiving the award an unlimited number of times directly to your balance, which will increase your profits. In addition, the terms themselves are quite simple if you honestly invite friends to play on the gambling site.

From his deposits, you will be able to get cash in the form of a bonus. Thanks to this, the quality of your gaming process will increase significantly. It will also allow you to take advantage of more money gambling companies during the game. Therefore, we advise you to get the award on your balance as soon as possible and use it in the most effective way now.

Usually, a gift is credited to users only if the invited player has registered and replenished his balance. At this point, the amount of your bonus is calculated, which you can immediately activate. You can withdraw funds from the bonus once or twice a month, thanks to which you will often receive such rewards.

The key condition is that you do not violate the rules of the game company. The user you invite must go through the registration procedure and then log in to his account. He must also have no other accounts and must be exactly a new player whom you attracted to the company's site yourself.

Compare the terms and conditions and imagine the time cost of inviting a new user. This will help you better understand whether it is worthwhile to engage in such promotions and whether they yield real profit to users. Our experts recommend that you at least try to use the promotion after reading the terms and conditions.

Players can easily utilize various payment options to get a nice gift for each new player's referral to the gambling platform. Ultimately, just use your skills and abilities to use the money effectively. We recommend you definitely try bank payments, cryptocurrency, and payment systems.